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The purpose of this assignment is to demonstrate your ability to…

The purpose of this assignment is to demonstrate your ability to critically analyze speech delivery and apply some of the terms (at least 6 highlighted in bold per person) that you have learned during the semester. 

 

 review of each one.

Each review  (125 words).

 

1 Do you feel more confident and motivated when you receive regular and meaningful feedback on your performance in the workplace? I can tell you that I’ve been on both sides of that fence. I have been the employee receiving the feedback, and I’ve also been the manager delivering the feedback. And I can tell you from my own experience that it can be an uncomfortable situation for all parties involved. I also believe that is why it is not used more widely as a tool to improve performance in the workplace today. I mean, think about it. When you had your last annual evaluation or had feedback of any sort, did it give you the warm and fuzzies? I’m hopeful that I’m able to convey that performance feedback, whether positive or negative, should not be overlooked as an essential part of a successful or motivated workforce. I want to be able to impress two things upon you today as we talk about the importance of feedback in the workplace. First, as difficult as it may be, there are benefits of performance feedback, both to the employee and to the company. Second, the content and the delivery of the performance feedback makes all the difference in how it is. First, let’s talk about why performance feedback can be such an uncomfortable situation. Nobody likes to be criticized, and no one enjoys being critical of others work, especially when the feedback that you have to give is less than favorable. In February of 2004, Sherry Moss, Juan Sanchez, and William Heisler wrote an article that appeared in The Academy of Management Executive regarding the management style of some managers. They noted that managers with an overly supportive style have a difficult time giving negative feedback to their employees. Where on the other end of the spectrum, you have other managers that are intolerant of failure and react harshly to poor performers that are seeking feedback. This can cause employees to stop asking for feedback or to even avoid discussing performance altogether with their managers. It should never be this way. Performance evaluation should be an opportunity to praise accomplishments, discuss where performance can improve and work together on a path to reach goals. The goals should always be to motivate the employee, and never to make them feel inferior or unimportant. There are dangers in avoiding feedback. In my experience, when constructive feedback is avoided, the employee continues to demonstrate the same behaviors and actions falsely believing that they are performing adequately. There are ways of delivering constructive feedback that can motivate employees to do better. One very common way of delivering constructive feedback is to deliver the negative feedback in between two pieces of positive feedback. It is commonly referred to in the workplace as a feedback sandwich. My thoughts and management style is more in line with the style written in 2019 by Cynthia Emery and an article found in the National Library of Medicine database. Emery asserts that instead of trying to fold the negative comment into the sandwich, use independent opportunities to give genuinely positive feedback for a job well done. He notes that in doing this, you will be more likely to gain the trust of the employee. And when you need to offer negative back to them, they’ll be more receptive knowing that it’s coming from an honest place. And they’ll be more receptive to your direct suggestions. Setting goals is one way to keep your employees focused and driven. Sometimes they are monetary rewards for reaching goals, other times they are not. But a lot of times just reaching the goal is reward enough for the employee. When setting goals for the employees, it’s important to remember that the goals must be meaningful, they must be attainable. They need to be relevant. And you need to meet with them regularly to discuss their progress on the goals. Do not set goals that are too high for your employee to reach. Failure on the employee’s part is harmful to them emotionally. It also indicates that the manager did not put enough thought into setting up the goals for the individual, nor did they coach them well enough on reaching the goals. Jessica Hoffner and Nina Keith wrote an article in 2021 that appeared in Frontiers of Psychology. And it stated that establishing specific and challenging goals is a well known management technique that enhance performance and motivation. Additionally, when a manager chooses not to give constructive feedback, their teams notice coworkers see the less than satisfactory performance that is being given by their peers. They see that it’s not being addressed and they in turn, lower their level of performance because why not? If you’re not addressing the performance inadequacies of their coworkers, you’re not going to address it with them. And why should they work any harder? To be a little cliche, the manager has let that one bad apple spoil the bunch and by not addressing that bad behavior, you’re essentially condoning it. And it is no motivation for the other employees to do better. The bottom line here is the managers need to move beyond their discomfort and deliver the feedback necessary for the success of their team. Providing constructive criticism is essential for a strong team whose employees can rely on their manager to be honest and supportive. I’ve given examples of why performance feedback should be given. Next, I want to address how feedback can be delivered to be the most effective. Effective feedback is dependent upon the communication skills of the manager. Feedback should be direct and it should be actionable. And what I mean by this is that it should not be vague. For example, instead of saying Mary, you need to be quicker on getting your job done, leaving Mary feeling confused and inadequate. Try stating it this way, Mary. I would like to see you increase your hourly output by ten pieces per hour. They later gives Mary a goal that she can strive to meet. Coaching her along the way should help her meet her goal. Supporting Mary shows her that you value her and it increases her self confidence. Mary is motivated to perform better and the company will benefit from her increased productivity. Goals should be discussed often as they may need to change, as the business climate changes. Always remember when reviewing the goals that specific examples are cited of the employee’s work that shows where they have met the goal. Also, when the employee is not succeeding in their goal, you should meet with them to help figure out why I trust. Now that you’re able to see the value in giving employees their regular and meaningful performance feedback, a worker that receives feedback is a more confident and motivated worker. I’m hopeful that when you have direct reports, you will have open, honest discussions with them on their performance, whether it’s good or bad. Give them feedback that guides them to meeting their goals and is delivered in such a way that inspires them to perform their best. I will close with some insight from author Marty Green from her 2013 book, Painless Performance Conversations, A practical approach to critical day to day workplace Discussions. Where she states painful conversations become painless when conversations focused on helping the employee be successful in your organization. We all want to be successful, and that requires feedback.

 

2 Hello, my name is Jose Stalin and still, and I’m speech 1017 today. I’m here to inform you about nonverbal communication movement. The world can learn a lot about you from the way you move and carry yourself. The way you move, the way you speak, the way you carry yourself over types of nonverbal communications or body movement. And posters, chess, eye contact, touch and space. The interpretation for all these called Kines, The nonverbal communication is a transmission of message or signal to the nonverbal communication platform. Such as eye contact, chess posters, and the relationship between the individual also can be hard to communicate with the nonverble person. I have a nonverbleusin, it is really hard to speak to him because he doesn’t do any sign language. And I do not know any sign language either. But the only way you can talk to him and understand what he’s saying is to be with him, like be around him for a long time. Because he will do the stuff over and over again. So that way you can understand when he asked for something, he will touch something. That’s movement. You do the movement, but not the sign. Not the sign. So we will touch something, he will touch something on his body, will scratch somewhere in his body. That way you can understand why he asked for what he meant. But you’ve got to be around him for a long time. If you just go there. It is really challenging for me to speak to him because you don’t I don’t be around him like that. But when I spent some days, when I spent some days with him, I really get it what he’s asking for because it was quite somewhere will touch something. It will make me understand why what he wants kins defined has the interpretation of body language. It also can define how someone see you a smile for a constant can define how somebody see a smile, might mean you happy, but at the same time it might not mean that your facial expression, you might have a mean face. But inside facial expression can define you. At the same time, it cannot because the way people see your face might not be the same way your heart is. You might be mean, you might be a mean, you might have a mean face, but at the same time you’re not mean inside, You’re a good person. So I have a quote from Peter Joker, which is the most important thing in communication is hearing what isn’t said. I love what I love about it. Is that the way hearing what isn’t said, it’s just like somebody making movement. But you already understand, you already, you already know what that person meant without even saying what sometimes people believe in action. That’s what I love about this. It’s action, it’s taking action instead of your word instead of speaking. You already understand what that person means. In conclusion, overall K, or crucial part of how we communicate with one another. Nonverbal re, such as the way you listen, look, move the way you move, the way you carry yourself too can define your insecurities. Sometimes you’re hitting on somebody is a strong word. It is a strong word, but sometimes you’re disliking somebody while you’re disliking that person for the same thing you’re doing. So that’s insecurities. That’s the way you don’t want people to find out what should be doing. You write, you want to put your feeling to people’s stalk. So yeah. My worksite, Melinda Smith, nonverbal communication and body language help guide that. Id. Lewis, Julian Kinesic, The heart of body language. It was a pleasure for this presentation. Thank you.

 

 

3 My name is Barbara Benson. This is a speech for fundamentals of communication. This is a speech about memory. The title of my speech is Memory and Its Effect on communication. To begin, I would like to start off by imposing a question. What do you think of when you think about communicating with other people? Do you think about how, what you’re going to say, what gestures you’re going to make, what tone you’re going to use? And if you do, all of that is stored in your memory. You recall those memories of how you were taught to communicate with other people such as your friends, employers. You recall all that information and you implemented into how you’re going to speak to people. Without memory, we basically would not be able to communicate with people. An example of how we would not be able to communicate without memory is my grandmother. My grandmother was diagnosed with Alzheimer’s disease when I was about 12 or 14 years old. And for those of you who don’t know what Alzheimer’s diseases, Alzheimer’s is a disease that affects the brain and its ability to form and recall memories. Because I was that young, I was able to see how the disease progress more and more with her. And she spoke both English and Spanish during my lifetime. As the disease progressed more and more, she forgot how to speak English. I was unable to communicate with her because I don’t speak Spanish. I lost the ability to even communicate with my grandmother because the disease made her forget how to speak English. And then as the disease progressed even more and more, she lost the ability to even speak Spanish. Whenever she would speak, the sentences would just be, the words would be out of order or it just would be nonsense because she forgot how to speak and she even forgot how to eat. Without memory, we basically lose who we are as a person. And a quote from Collective Memory and Cultural Identity by the New German critique by Asman Blake states, every individual memory constitute itself in communication with others. That being said, that without memory, we would not be able to constitute anything with other people. We wouldn’t be able to talk to people. We wouldn’t be able to communicate with people basically because our memory is that important as us as individuals. Going more into depth memory, how we are raised is another key portion in our memory that allows us to recall that stuff. But before I go into that, I would just first like to mention that the Hippo Campus is where our memory is stored and neurotransmitters are what allow our brain to actually recall memories and quote from using neuroimaging techniques to link game rewards to memory through activity in the hippocampus. By the Journal of Media Psychology, Theories, Methods, and Applications by Pina, Melina, Waller Chang, and Newman States hypo camp activity, including memory formation is regulated by the neurotransmitter gamma amino butterichich. Those are chemicals neurotransmitters in our brain that allows us to recall memories, to communicate with other people because we recall those memories. So those are just some key portions in the brain that are just majorly important to our daily communication. Going back into how our family affects how we communicate, we recall the memories of that we were taught. As a kid, my mother would let me go into a grocery store. When I was a kid I was shy. She would let me go into a grocery store and check out with a cashier member to teach me how to communicate. And I still recall those memories as to how I communicate with other people, because how she taught me to communicate, I still recall those memories and still use them today. And then also based on how your culture. I grew up in a Hispanic household, and we always greet people with a hug. But some other cultures don’t do that. Some other cultures shake hands. They say hi from a respectable distance. It just depends on your culture, how you communicate with people, how you greet them. And that is all based on memories and how you recall that information. Again, without memory, we wouldn’t be able to communicate with other people. We wouldn’t be able to talk to our boss, our parents teach us how to be formal, how to act normal, how to act goofy around our friends. How we all recall that information from examples that we get from our daily life. Just as we archive texts and phone calls, we archive memories. Another quote from collective memory and cultural identity by New German critique by Asman and Slip Leko. A collective concept for all knowledge that directs behavior and experience in the interactive framework. Again, how we recall memory is all stored in our brain. Just as we recall text messages, E mails to communicate with other people on the internet. Recall memories, we recall how to speak, we recall our ABC is that we were taught as a kid, we recall all of that to communicate with people. Memory is just a very key important piece in our life. Just how important memory is. Teens? Not recently, but the teens were sent to a old person’s home to help them with their memory. From the article, it’s never too late to connect memory care residents and local high school students. Michigan based outreach program was designed to bridge multigenerational communication barriers and foster greater understanding about dementia and memory loss. With these teens, did they went to person’s home to show them images, memory games to help them remember the memories that they did lose. It actually did help the elderly remember their past lives. They would be shown pictures of their family members, of their past past experiences, and they would actually recall that information. Again, our memory, without our memory, we wouldn’t be able to recall anything. And these elderly people with dementia and Alzheimer’s disease just being shown these images brought back a little piece of themselves that they could be themselves again and recall those memories. And communicate with these teens about their lives, the importance of memory and how we are just beginning to understand memory and just how important it is in our daily lives. And memories and the neuros structures within our memory just helps us communicate with everything. I hope you took away a key piece from my speech of just how important memory is, how we use memory to communicate. And how it all connects in our brain with our neurotransmitters, with our hippocampus, All of that. I hope you took away a good understanding of memory and how it affects our daily lives and our daily communication. Thank you.

 

 

4 Do you know what that weird sound was that clip said? I am Jasmine and I’ll be your speaker. Today, I’ll be discussing the importance of Morse code with its foundation and its impacts. Firstly, before we discuss Morse code, we must divulge into what was used before it. Most societies write on po, written communication such as letters. Military would often use lights, flags, and even smoke signals. The Library of Congress has stated in the invention of the telegraph that there would be a person who would decipher a signal from a higher tower on a distant hill and then send it onto nearest station. While it was certainly good for a time period, society inventory one, an upgrade in August 2018. World history explained in the Telegraph and the Democratic Convention that in March 18, 43, the American government put out a proposal of $30,000 to have a proposal given to them for long distance communication. In today’s value, this is worth $931,000 a bit before the proposal in 17 91, Samuel F. B. Morse was born in Massachusetts. He was born to a rather well off family, so he was able to attend Yale where his interest was lily and favorably sparked electricity. However, nothing immediately came out of it. He graduated in 1810 and traveled the world for a few decades. In 18 32, he created a blueprint of the telegraph. Just three years later, in 18 35, he created the workable version. Even though Samuel F B Morse is an individual most credited for the telegraph, he’s not the first one to come up with it. The original was made in 17 53 and was working by 17 74, right before the American Revolution. Nevertheless, Samuel F B Morse version is truly remarkable, as his messages could travel up to 10 mi compared to the original 40 ft. But none of this would be possible without the actual code. To tell what the code was communicating, Samuel F B. Morse created a new alphabet of dots and dashes to represent short sounds and long sounds. This language was created with English in mind, meaning that the letters used most often in English would be easier to communicate or in other words, is only a dot while a Q is at the Q is in areas such as South America and Eurasia, and languages that include Echa, Mongolian, and Georgian. The simplicity given to rather than truly resembles how it’s meant for an English speaking audience or it’s English intended in general. While it might sound were done to say Morse code. Truly inspired a lot of rapid long distance communication and opened up a copious amount of new opportunities. The first example of this would be international communication. In 2023, the BBC extended into Scramble for Africa. That telegraphs absolutely vital for communication at the time. The scramble before Africa was a period in the early 1900s that when Europe was extended lot of imperialism onto Africa for their resources. These resources include rubber, iron, and even diamonds. Ultimately, because not every country could access these resources, it was important to have the telegraph to actively communicate on land trades and resource trades. But additionally, telegraphs are also connected to the job market. Suddenly there are thousands of new positions for telegraph operators, both in the public and in the military. This boosted the productivity of the nation, lowered the unemployment rate, and also boosted the GP of the nation. This also introduced a conversation of technology versus jobs. Technology sometimes takes place of jobs other people had. For example, mailman would often deliver messages. However, now it’s more useful to have telegraph operators. This can be similar to how we have a lot of IT people today. Even though we don’t use telegraph or even Morse code as much, the effects still remain through inspiration. Without Morse code, no one would have thought I have long distance communication with electricity. Not to mention, it’s a huge aspect of our culture. In early 2023, Larry Kaner from Smithsoni explained, in looking to ditch Twitter, Morse code is back, that people were attracted by simplicity of Morse code. It shows dots and dashes. It recalls a low tech error. Conversations move more slowly. While it may not be popular for the majority, it’s certainly valued by select few. On top of that, it assists with a variety of linguistics and communication theories through the process of could in the language. Researchers found cognitive abilities such as pattern recognition, attention to detail, and auditory processing. These are the pure foundation of linguistics for humans to encode, accept, and pass information. Most importantly, it serves as a backup for aviation services, even though this may not be used as commonly, as they do have radios and GPS and et cetera, it is certainly very, very valuable when it is needed as a backup service. Overall, Morse code serves the needs of people and inspired a lot of positive changes even though it’s not used as much today. There we still have the theories and the future of telecommunications that we actively experienced in our daily life. Not to mention it boosted the economy and the communication within the military. It was the most innovative technology of its time. Even though we have moved on as a society, it still remains a significant part of our culture. Why don’t you try to learn Morse code? I’m sure it will be a challenge of the center. Thank you.

 

 

5 Imagine you are a loved one, is suddenly admitted to the hospital after a serious illness or injury. Wouldn’t you want them to receive the best possible medical care? Along with genuine concern and clear communication? I think everyone would agree that this is the type of experience they’d want to have. Now consider what it would be like if the doctors and nurses didn’t clearly communicate information about the illness treatment and possible outcomes. And further consider what it would be like if staff didn’t show genuine concern throughout treatment. This could turn an already stressful situation into a nightmare. I’ve worked as an LPN for two years and I’ve seen the benefits of having strong communication between the staff, patient, and patient’s family members. I’ve also personally experienced what it’s like to have a family member in the hospital for an extended period of time. Having viewed this issue from both sides, I can say that without good communication between everyone involved, the care of the patient will suffer. In order to provide the best care, good communication needs to take place between caregivers, patient and family members, as well as between all health care staff members. In the speech, I will describe how to effectively use verbal and non verbal communication and how this benefits the patient. I will also describe how clear communication is beneficial among staff members as well. Many things can be conveyed to the patient based on how well non verbal communication is used. If used correctly, it can have a positive impact on the outcome of patients treatment. Trust can be created by how well a caregiver is able to use their active listening skills as the patient speaks. Good eye contact, as well as maintaining a pleasant facial expression and turning to face the patient helps to show them that the caregiver is listening and cares about what they are saying. Doctors, Ben, Nist, and Hanak wrote intensive care medicine in 2015, an article entitled Non Verbal Communication to restore patient provider trust. They stated touch is a very important form of non verbal communication. It has the power to decrease patient anxiety and aid and healing. Quote, if a nurse’s touch is gentle, it helps the patient to feel they are in a safe place and may help them feel more comfortable to ask questions or ask for help as needed. Tone of voice is another form of non verbal communication. Speaking in a pleasant and unhurried way helps tell the patient that the nurse has and is interested in what they have to say. An American anthropologist named Ray Bird Whistle wrote in his 1952 book, An Annotation System for Analysis of Body Motion and Gesture, which was published by the Foreign Service Institute. That he believes verbal communication is only responsible for 30 to 35% of the meaning of a message. And that the other 65 to 70% of meeting comes from various forms of non verbal communication. Staff, as well as their patients can benefit from effective communication and suffer from the lack of it. On May 6, 2020, Yaku Hassan wrote a journal article entitled Avoiding Medical Errors through Effective Communication in a Health care Environment for movement, health, and Exercise. In this article, he states the importance of good communication practices for effective health and improved patient safety in the hospital setting has been highlighted. It is evident from this review that poor communication most frequently causes adverse effects such as delay in treatment, medication errors, and wrong site surgery. Examples of this also include incorrect readings of health care records and inadequate discharge and follow up instructions. As stated by a study performed by the San Diego State University, communication failures were responsible, in part for 30% of malpractice claims that resulted in 1,744 debts. It is clear that good communication between hospital staff can provide many benefits to the patient, including reducing errors in medication, reducing need for hospital readmissions, and increasing patient satisfaction. Benefits to staff include improved job satisfaction and quality of staff relationships. This in turn improves patient safety, improved job satisfaction reduces job turnover and facilities, which in turn helps to create a better continuity of care, which will positively impact patient care. Improved job satisfaction is also reflected in the staff’s increased ability to form positive relationships with their patients. In conclusion, in this speech, I have talked about ways to use nonverbal and verbal language more effectively in order to communicate with patients and healthcare staff. I have also described many benefits of using verbal and non verbal language in a careful and clear way. To summarize, non verbal communication has a powerful effect on care, on the care that the patient receives, as well as the outcome of that care. To achieve this, a caregiver needs to make a conscious effort to monitor their behavior. With regard to using active listening, use a friendly tone of voice and facial expression, Maintain good eye contact. And use gentle touch in order to create a comfortable environment where the patient feels safe to ask questions. I would like to end this speech with a about the importance of having good communication between the caregiver and patient. A physician and noted speaker on health care issues, Dr. Kevin Foe states, good communication is at the core of good medical care.