ChancellorCaribouMaster280
2. Understanding involves interpreting the meaning of another…
2.
Understanding involves interpreting the meaning of another person’s communication by comparing newly received information against our past knowledge.
Group of answer choices
True
OR
False
3. Mnemonics are helpful devices when receiving information.
Group of answer choices
True
OR
False
4. Positive feedback, paraphrasing, and clarifying are all ways to recall information.
Group of answer choices
True
OR
False
5. Which 3 suggestions help with improving attention?
Group of answer choices
multitasking
mental-bracketing
eavesdropping
meditation
reading
using technology
7. Andrew enjoys attending his company’s annual conference because it gives him the opportunity to go in-depth with other colleagues about complex topics. Which of the following listening styles is Andrew demonstrating?
Group of answer choices
content-oriented
action-oriented
people-oriented
time-oriented
8. Dimitri felt frustrated because his boss was talking about the history of the company instead of training the employees on the new software they needed to learn. Which of the following listening styles is Dimitri demonstrating?
Group of answer choices
time-oriented
action-oriented
content-oriented
people-oriented
9. A tear ran down Ben’s face as he listened to his grandmother tell stories of her childhood. Which of the following listening styles is Ben demonstrating?
Group of answer choices
content-oriented
people-oriented
action-oriented
time-oriented
10. Ling checked her watch and told her boyfriend that she had five more minutes to Skype before she had to get back to work. Which of the following listening styles is Ling demonstrating?
Group of answer choices
action-oriented
content-oriented
time-oriented
people-oriented
14.
Functions of verbal communication include sharing meaning, shaping thoughts, and naming things.
Group of answer choices
True
or
False
15. Functions of verbal communication include performing actions, crafting conversations, and managing relationships.
Group of answer choices
True
or
False
16. The cabin was described as “private and petite” on Airbnb, but when James and Eric arrived, they saw “isolated and cramped.” This suggests a difference in denotative meaning.
Group of answer choices
True
or
False
17.
The cooperative principle means using language that is informative, honest, relevant, and clear.
Group of answer choices
True
or
False
18. Cooperative verbal communication suggests using which two techniques?
Group of answer choices
“We” Language
“They” Language
“I” Language
“You” Language
20. Tammy tells her friend, “I’m having a great time,” while yawning and staring off into space. What is Tammy’s behavior an example of?
Group of answer choices
Linguistic Relativism
Nonverbal Communication Code
Linguistic Determinism
Mixed Message
21.
Communications scholar, Edward T. Hall, identified four communication distances: intimate, personal, social, and public.
Group of answer choices
True
or
False
22.
Scholars have distinguished between four types of touch, including functional-polite touch, social-friendship touch, sexual-intimacy touch, and hostile-arousal touch.
Group of answer choices
True
or
False
23. Unlike verbal communication, nonverbal communication is not influenced by culture and gender.
Group of answer choices
True
or
False
27.
Zhang and Li are a married couple, but Zhang makes all the money and decisions for the family. What does this exemplify?
Group of answer choices
Dyadic Power Theory
Symmetrical Relationship
Kitchen-Sinking
Complementary Relationship
28. Janice and Kaley are business partners and share equal responsibility within the company. What does this exemplify?
Group of answer choices
Dyadic Power Theory
Symmetrical Relationship
Kitchen-Sinking
Complementary Relationship
29.
Barbara thinks Dave is angry with her because he hasn’t spoken to her all evening, but Dave is actually anxious about a phone call from his doctor. This is an example of which of the following?
Group of answer choices
Kitchen-Sinking
Pseudo-Conflict
Sudden-Death Statement
Cumulative Annoyance
30.
During a heated conflict Jasmine says, “I’m so tired of fighting. We should just get a divorce!” This is an example of which of the following?
Group of answer choices
Cumulative Annoyance
Sudden-Death Statement
Pseudo-Conflict
Kitchen-Sinking
31. Identify the 5 short-term conflict resolutions as identified in the textbook.
Group of answer choices
domination
integrative agreements
sudden-death statements
structural improvements
separation
compromise
skirting
dirty secrets
sniping
serial arguments
32.
Generally speaking, collaboration is the best approach to handling conflict and reactivity is the worst.
Group of answer choices
True
or
False
