Select Page

SargentField11463 In the complaint letter you should have three paragraphs that do…In the complaint letter you should have three paragraphs that do the following:(Paragraph 1) explicitly state your complaint/request,(Paragraph 2) describe a brief history/context of the situation and support your position with carefully chosen evidence,and(Paragraph 3) offer a call for specific acion. What you should NOT do in this letter: Do NOT begin your letter with “My name is . . . “Do NOT begin your letter “I am writing this letter to inform you . . . ”  (or any form of this type of “hedging” opening; see writing criteria for an explanation of hedging phrases).  Process for Composing a Complaint LetterStep 1:  Identify a problem at John Jay.Step 2.  Articulate that problem in the first paragraph, explicitly stating the overall problem. Open your letter by specifically stating the issue you want to address (think: who/what/where/when/how/why?).Step 3:  In your second paragraph, cite a specific example of this problem and the implications it has for students.Step 4:  In the third paragraph, explicitly state how you would like the John Jay administrator to resolve the problem.  Offer a solution if appropriate.Your complaint letter should appear on a personal letterhead to make it look official and professional.  (Google “sample letterhead” and pick an appropriate example.)  Using the instructions in this Module, write a letter that addresses a problem that you have encountered at John Jay (i.e., registration glitches, problems with financial aide, internet issues). This letter should lodge a complaint about a John Jay incident but, also, request some resolution to the problem. Address your letter to a college representative who could reasonably resolve your issue. (With some thoughtful research, the John Jay website should help you identify that person.) You want the person to whom you address this issue to solve the problem for you, so it should rely primarily on facts and sound persuasive claims (logos), demonstrate your credibility through your explanation of the experienced problem (ethos), and present a balanced sense of urgency about the problem (pathos).  Don’t whine or belly-ache; just articulate the facts and the contexts of the issue and make apparent how it affects not only you but the overall student body. THIS IS AN EXAMPLE – Image transcription textPage 1 of 1 John Suarez 4340 Dykman Avenue New York, NY10035 E.jsuarez@gmail.com You should present yourcorrespondence on your personal letterhead (or a busi… Show more… Show more WRITING CRITERIA /10 THINGS TO KEEP IN MIND! Avoid the Passive Voice! (Replacing Passive Voice with Active Verb Phrases)Avoid Hedging Phrases!Be Specific!Fewer Nouns!Important Ideas at the End!No laundry lists! (Combining Sentences & Avoiding Laundry Lists)Avoiding Non-Referential This or ThatUse Connective Words for Better Sentences!Image transcription textTen Guidelines to Succeed in This Course 1. Identify and articulatean explicit agent of action (Who or what does the action?), theaction (What happens?) and the recipient of action (To … Show more… Show more  This is the assignment I wrote and needs to be revised because I didn’t use the writing criteria. Please use the writing criteria above to revise my assignment below. The instructions are at the beginning just in case. Below is my response but needs to be revised for correct writing criteria!Image transcription textSeptember 1, 2023 John Jay Department of Finance 899 TenthAvenue, Suite 421 New York, NY 10019 Dear John JayDepartment of Finance: The lack of financial aid trans… Show more… Show moreImage transcription texttheir aid until well after the semester begins, leading to late feesand additional stress. Furthermore, the deadlines for applying foraid have been too short, which causes an undue burde… Show more… Show moreImage transcription textmake a significant difference in the lives of many current andfuture John Jay students by ensuring that they have the supportthey need to achieve their academic goals. Sincerely, K… Show more… Show more Arts & HumanitiesEnglish